Customer care management Brown, Andrew
Material type: TextPublication details: Oxford,UK: Butterworth-Heinemann, 1989Description: 119 pISBN:- 0-434-90231-4
- 658.812 BRO-C
Current library | Call number | Status | Date due | Barcode | |
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UMT Main Campus | 658.812 BRO-C (Browse shelf(Opens below)) | Available | 13428 | ||
UMT Main Campus | 658.812 BRO-C (Browse shelf(Opens below)) | Available | 13000 |
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658.812 BLU-M Managing service as a strategic profit center | 658.812 BRO-A Aftersales management | 658.812 BRO-C Customer care management | 658.812 BRO-C Customer care management | 658.812 BRO-K Keeping score | 658.812 BRO-W What customers value most : How to achieve business transfor | 658.812 BRO-W What customers value most: |
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