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Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver

By: Johnston, Robert.
Contributor(s): Clark, Graham | Shulver, Michael.
Material type: materialTypeLabelBookPublisher: Tamil Nadu : Pearson, 2018Edition: 4th ed.Description: xxii, 462 p. : color illustrations ; 27 cm.ISBN: 9789386873309 (pbk.).Subject(s): Service industries -- ManagementDDC classification: 658
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LRC University of Management and Technology Lahore.

Welcome to LRC University of Management and Technology Lahore

658 JOH-S (Browse shelf) Available 129356
LRC University of Management and Technology Lahore.

Welcome to LRC University of Management and Technology Lahore

658 JOH-S (Browse shelf) C. 2 Available 129987

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