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Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, and David Jaffe

By: Price, Bill.
Contributor(s): Jaffe, David.
Material type: materialTypeLabelBookPublisher: San Francisco : Jopssey-Bass, 2015Description: xii, 251 p. ; 24 cm.ISBN: 9781118954775 (cloth).Subject(s): Customer relations | Customer services | Consumer satisfactionDDC classification: 658.812
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