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Built to serve : how to drive the bottom line with people-first practices / Dan J. Sanders

By: Sanders, Dan J.
Material type: materialTypeLabelBookPublisher: New York, : McGraw-Hill, 2008Description: xxii, 246 p. : ill. ; 21cm.ISBN: 9780071497923 (alk. paper); 0071497927 (alk. paper).Subject(s): Customer relations -- Management | Leadership | ManagementDDC classification: 658.4
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658.4 SAN-B (Browse shelf) Available 125206

Includes index.

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