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Customer service nightmares 100 tales of the worst experiences possible, an (Record no. 555)

000 -LEADER
fixed length control field 00488nam a2200169Ia 4500
001 - CONTROL NUMBER
control field 454
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140311s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 817649612X
040 ## - CATALOGING SOURCE
Transcribing agency PK-LaUMT
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number FRI-C
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Nancy Friedman
245 ## - TITLE STATEMENT
Title Customer service nightmares 100 tales of the worst experiences possible, an
Statement of responsibility, etc Nancy Friedman
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc India:
Name of publisher, distributor, etc Viva Books Private Limited,
Date of publication, distribution, etc 2004.
300 ## - PHYSICAL DESCRIPTION
Extent 149 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services-Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
        LRC University of Management and Technology Lahore. LRC University of Management and Technology Lahore. 2014-03-11 658.812 FRI-C 35074 2014-03-11 2014-03-11 Books
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