How to win customers (Record no. 2297)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00562nam a2200205Ia 4500 |
| 001 - CONTROL NUMBER | |
| control field | 1987 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | PK-LaUMT |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20221025145541.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140313s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0273032887 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | PK-LaUMT |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | HOR-H |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Jacques Horovitz |
| 245 ## - TITLE STATEMENT | |
| Title | How to win customers |
| Remainder of title | using customer service for a competit |
| Statement of responsibility, etc | Jacques Horovitz |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | London,UK: |
| Name of publisher, distributor, etc | Pitman, |
| Date of publication, distribution, etc | 1990 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 106 p. |
| 546 ## - LANGUAGE NOTE | |
| Language note | EN |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Companies. Customer services. Management aspects |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Stocktaking Record 2001 |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UMT Main Campus | UMT Main Campus | 2014-03-13 | 658.812 HOR-H | 2243 | 2014-03-13 | 2014-03-13 | Books |
