Aftersales management
Brock, David
Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales Brock, David - London,UK: Kogan Page, 2010 - 218 p.
EN
9780749460884
Customer relations
658.812 / BRO-A
Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales Brock, David - London,UK: Kogan Page, 2010 - 218 p.
EN
9780749460884
Customer relations
658.812 / BRO-A
