Introduction to help desk concepts and skills [+CD]
Sanderson, M. Susan
Introduction to help desk concepts and skills [+CD] Sanderson, M. Susan - New York,USA: McGraw-Hill Technology Eduction, 2004 - 360 p.
EN
007821677X
Computer industry-Customer sevices-Management
004.0688 / SAN-I
Introduction to help desk concepts and skills [+CD] Sanderson, M. Susan - New York,USA: McGraw-Hill Technology Eduction, 2004 - 360 p.
EN
007821677X
Computer industry-Customer sevices-Management
004.0688 / SAN-I