Quality in public services:
Lucy Gaster
Quality in public services: managers' choices Lucy Gaster - Buckingham,UK: Open University Press, 1995 - 149 p.
EN
0-335-19160-3
Municipal services-Great Britain-Management
352.357 / GAS-Q
Quality in public services: managers' choices Lucy Gaster - Buckingham,UK: Open University Press, 1995 - 149 p.
EN
0-335-19160-3
Municipal services-Great Britain-Management
352.357 / GAS-Q
