Service operations management
Roger W. Schmenner
Service operations management Roger W. Schmenner - Englwood Cliffs,USA: Prentice-Hall, 1995 - 406 p.
EN
0-02-406811-x
Service industries-Management
658.5 / SCH-
Service operations management Roger W. Schmenner - Englwood Cliffs,USA: Prentice-Hall, 1995 - 406 p.
EN
0-02-406811-x
Service industries-Management
658.5 / SCH-
