Service level agreements : Measuring cost and quality in service
Hiles, Andrew
Service level agreements : Measuring cost and quality in service Hiles, Andrew - 1993 - 126 p.
EN
0-412-54240-4
346.02 / HIL-S
Service level agreements : Measuring cost and quality in service Hiles, Andrew - 1993 - 126 p.
EN
0-412-54240-4
346.02 / HIL-S
