Crucial confrontations: tools for resolving broken promises, violated expectations, and bad behavior. Joseph Grenny<>Kerry Patterson<>Ron Mc Mifllan

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TextPublication details: New York, USA: McGraw-Hill, 2005.Description: 281 pISBN:

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Current library	Call number	Status	Barcode
UMT Main Campus	153.6 PAT-C (Browse shelf(Opens below))	Available	35448

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